Satisfaction Policy

Returns and Exchanges:

• If you are not satisfied with your purchase for any reason, you can return it for a full refund or exchange (excluding original and return shipping costs).

• To initiate a return or exchange, please contact our customer service team by email at [email protected] or call us at +91 92204 41019, +44 207 637 5700.

• Please note that you will be responsible for the cost of return shipping.

• We recommend using a tracked shipping service for your returned items.

Conditions for Returns and Exchanges:

• Items must be returned in their original packaging and in unused condition.

• We cannot accept returns on opened or used ink cartridges.

• All returns must be accompanied by a copy of your original receipt or packing slip.

Refunds:

• Once we receive your returned item and verify that it meets the conditions outlined above, we will issue a full refund for the purchase price (excluding original and return shipping costs) to your original payment method within 7 business days.

Defective or Damaged Products:

• If you receive a defective or damaged product, please contact our customer service team immediately.

• We will work with you to resolve the issue, which may include a replacement product, a full refund, or store credit.

Satisfaction Guarantee:

• We are confident that you will be satisfied with your purchase from Hprinters. However, if you are not completely satisfied, please contact us and we will do our best to resolve the issue.

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